Jessica Rivera
Bio
Jessica Rivera is a workplace Learning & Development professional with over 20 years of experience. She has a diverse skillset including facilitation and public speaking, instructional design, employee and leadership development, and coaching. Her biggest passion has always been employee onboarding. Throughout her career she has welcomed thousands of employees into new jobs across multiple industries. She is motivated to provide the best experience possible for new hires through a combination of program design and facilitation in a highly engaging learning environment.
- Training Certificate, Association for Talent Development (ATD)
- Improving Human Performance Certificate, Association for Talent Development (ATD)
- Consulting Skills Certificate, Association for Talent Development (ATD)
- Instructional Design for New Designers Workshop, Langevin Learning Services
- Training Needs Analysis Workshop, Langevin Learning Services
- Integrative Constructivist Coaching Diploma (ICF Coaching Program), Koučing centar
- SOCIAL STYLE Certified, TRACOM Group
- Various L&D and Onboarding eLearning Modules, LinkedIn Learning
- Talent Development Think Tank Member
- Company Onboarding
- Functional Onboarding
- Technical Training
- Soft Skills Training
- Team Building
- Coaching
- Leadership Development
- Facilitation to Groups Large and Small
- Needs Analysis
- Instructional Design
Career Onboarding Highlights
- Developed and facilitated virtual webinars to remotely onboard Patient Financial Services employees across 23 hospitals (multi-state) within Adventist Health System.
- Led the facilitation team that was responsible for training all staff during a system-wide transition to a new integrated software system for Baylor Scott & White Health, a 13,000+ employee hospital system.
- Selected as the first facilitator to lead Disney Cruise Line's inaugural onboarding program ["Traditions Day 2"] for new Cast and Crew Members.
- Managed functional onboarding of Cast Members in the operational and support departments for Disney Cruise Line and Adventures by Disney.
- Led the global Onboarding Experience team at Wise that facilitated 100 sessions across six offices, onboarding over 2,400 new employees in 2022.
- Transitioned Wise from pandemic-induced virtual onboarding process to an evolved in person, hybrid experience for global offices in London, Tallinn, Budapest, Singapore, Tampa, Austin and Sao Paulo with an overall NPS (net promoter score) rating of +80.
Initial Mockup
An Idea Is Born...
Over the course of my career, I noticed that so many people buy a blank notebook 📔 to prepare for their new role (I've done it for every new job I've started too!) but they can get disorganized pretty quickly. It can be overwhelming to structure and refer back to all the information coming at you. This is especially true for anyone starting their first ever office/professional job or those changing careers or industries.
So in 2021, I decided to create a notebook that would have the structure and organization you need when starting a new job. After working on it for 18 months, talking with other Learning & Development professionals, and discussing with focus groups, I developed a model that will help keep your thoughts and information organized while guiding you through your first days, weeks and months in your new role. My goal is to help people feel more comfortable and confident when they start a new job!
Jessica Rivera
Founder & CEO
New Job Notebook LLC
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